CAUTION
To use the P8 pen safely and effectively with the DIA:CONN platform, it is crucial to set up the smart device correctly. The internal settings of the device take precedence over the DIA:CONN app settings. If the device settings are not correct, the DIA:CONN app may not function properly.CAUTION
To prevent unauthorized access to data and settings, activate the security features of the smart device. For safety and security, utilize virus/malware scanning software on the smart device.CAUTION
To receive an alert or warning, you should perform the following steps:
1. Check if notifications are enabled in the settings menu.
2. Ensure that the application is not closed on your smartphone.
3. Verify that Bluetooth is turned on in your smart device.
4. Confirm that the interference prevention feature on your smart device is turned off.
5. After restarting your smart device, check if the application has started.
6. Adjust the volume of your smart device to an audible level.
7. Do not force close the app. Make sure it is running in the background if possible.
8. After using headphones, please unplug them. If headphones are connected, alerts and warnings from the app cannot be heard through the speaker of the smart device.
CAUTION
The vibration of DIA:CONN app's alerts and warnings is no different from other vibration apps on the smart device. Medical device apps like DIA:CONN do not have any special priority over the functions of the smart device. It is not possible to distinguish whether the vibration is from the DIA:CONN app or another app. The only way to know is by looking at the device's screen.
CAUTION
Please regularly check if the date and time on your device are accurate. When traveling to different time zones, make sure to verify the date and time on your device. Enable the "Set automatically" option to allow your smart device to manage the date and time. Refer to the device's user manual for instructions on how to set the date and time on your device.